Location: Kampala, Uganda
Reports to: General Manager
Department: Security
Supervises: All Security Personnel
We are looking for an experienced, ethical, and highly disciplined Chief Security Officer to lead all security operations for our Hotel. This is a strategic and hands-on leadership role responsible for ensuring the safety of our guests, staff, property, and reputation at all times.
……………………………………………………………………………………………………………………………………………………………………………
Role Purpose
To manage, coordinate, and oversee all security matters within the hotel, ensuring maximum protection of people and assets through proactive monitoring, strict compliance, and effective team leadership.
……………………………………………………………………………………………………………………………………………………………………………….
Key Responsibilities
Security Leadership & Operations
- Take full control of all hotel security matters and supervise all security personnel.
- Allocate duties and conduct regular spot checks on both hired and in-house guards.
- Conduct daily security briefings at the start of every shift.
- Review arrival schedules for VIP guests and ensure proper preparedness.
- Oversee patrols across all high-risk areas within and around the hotel premises.
- Monitor parking areas and review Occurrence Book entries daily.
Compliance & Safety
- Ensure all firearms (where used) are handled legally and by certified personnel.
- Guarantee all security operations comply with legal, ethical, and company standards.
- Provide guidance—virtual or on-site—to armed and unarmed security officers.
- Review security officers’ reports for accuracy and completeness.
Training & Performance
- Conduct regular training, drills, and warm-up sessions for security staff.
- Participate in staff orientation and capacity-building programs as required.
- Support guards in all matters related to their duties.
Client & Internal Coordination
- Engage proactively with management and clients on security, emergency, and safety issues.
- Work closely with Operations to ensure efficient and compliant security service delivery.
- Attend management meetings and provide timely updates on security matters.
Administration
- Prepare and submit monthly security reports to the GM and Chairman.
- Assist with coordinating staffing schedules while controlling labour costs.
- Maintain accurate security records and ensure adherence to post orders.
………………………………………………………………………………………………………………………………………………………………………………..
Key Results Areas
- Maximum safety and security for guests, staff, and property.
- Strong teamwork across security teams and other departments.
- Minimal losses arising from theft or negligence.
- Zero liability claims attributed to security failures.
…………………………………………………………………………………………………………………………………………………………………
Ideal Candidate Profile
- Proven experience in security management, preferably within hospitality or large facilities.
- Strong leadership, discipline, and decision-making abilities.
- Excellent communication and reporting skills.
- Knowledge of security protocols, emergency response, and compliance standards.
- Ability to train and motivate a diverse security team.
…………………………………………………………………………………………………………………………………………………………………………………………..
How to Apply
Interested candidates should submit their CV and a brief cover letter to:
people@peoplebrand.co.ug
Only shortlisted candidates will be contacted.