Closing on: May 5, 2025
Scope and Purpose of Job:
- Supervises cleaning of apartments prior to guests’ arrival
- Supervises room maintenance
- Takes stock and custody of operating equipment
Main Duties and Responsibilities:
- Hold briefing and allocate duty to Chamber maids.
- Prepare the Housekeeper’s report
- Get the arrival list from the reception
- Order the required guest supplies and cleaning materials for the day
- Receive and record any guest laundry from the guest rooms
- Go round the guest rooms and prepare the clean and ready room report and advise the reception accordingly
- Report any faults in the rooms to the R & M Supervisor
- Go round on hourly basis to check all the guest public areas
- Take monthly stocks and submit the relevant report to the Housekeeper/Manager in charge
- Check on the cushion arrangement and general cleanliness of the lounge area
- Supervise the turn down and attend to any guest request or complaints related to rooms that may arise
- Prepare duty roster for the staff in your department
- Supervise cleaning of public areas and in the staff areas
- Control the departmental costs
- Facilitate trainings for departmental staff
- Active participation in recruitment and selection of departmental employees in liaison with HR department.
- Work closely with the directors, managers, maintenance, and operations team.
- Assist in developing efficient procedures and schedules.
- Ensure working standards and accurate procedures of housekeeping are followed.
- Supervise housekeeping tasks and operations to ensure that the standard is being met.
- Manage cleaning, linen, and toiletry inventories.
- Stay versed in new cleaning supplies by assessing their quality and maintaining knowledge of product competition.
- Prepare and submit annual budgets in accordance with company guidelines.
- Submit monthly reports to Management for action
- Carry out any other duties that may be assigned to you by your superiors from time to time
Key results areas:
- Clean and ready apartments in time
- guests satisfaction
- maintenance of high standard of cleanliness in the complex
- Control of losses on operation equipment
- Staff motivation
Key Skills
- Proven experience (3+ years) in a senior housekeeping role in a hotel environment.
- Strong leadership, organization, and communication skills.
- Keen eye for detail and high standards of cleanliness and presentation.
- Knowledge of housekeeping software and scheduling tools (e.g. Opera, HotSOS).
- Ability to manage stock, budgets, and staffing efficiently.
- Guest-focused, calm under pressure, and solutions-oriented.
- Knowledge of cleaning chemicals and equipment safety.
To apply: email to: people@peoplebrand.co.ug