CHIEF SECURITY OFFICER – Hospitality Sector

Reporting to: – General Manager
Department of: – Security
Staff directly supervised – All Security Personnel

Scope and Purpose of Job:

• In charge and control of all security matters
• Allocate duties and from time to time spot check the performance of the security
  guards both hired and hotel own guards

Main Duties and Responsibilities:

• Carry out daily briefings of the security staff at the beginning of every shift to inform
  them of the situation.
• Get an arrival schedule from the Reception desk and check for any VIP arrival, brief
  security personnel so they can prepare appropriately for them.
• Check the Occurrence book daily for a report on all cars parked in the parking areas.
• Supervise the patrol of the premises by the security guards
  Ensure that, all the security risky areas within and outside the hotel is well covered
  Supervise security at the staff gate and ensure that they check all hotel staff as they
  go out.
• Ensure that, the firearms are with the right people from the hired security firms and
  they have valued certificates and authority
• Ensure that all security operations are conducted in a legally compliant, professional,
  ethical, and profitable manner by company policies and procedures as well as project
  plans and budgets
• Provide virtual or on-site guidance to Security Officers (Armed and Unarmed) as
  required
• Review written reports and activity summaries of Security Officers for completeness
  and accuracy.
• Conduct periodic training exercises for security officers as needed or as deemed
  necessary
• Carries out all responsibilities in an honest, ethical, and professional manner.
• Responds promptly to all email and verbal communications
• Meets as needed with client(s) to proactively address security, emergency and safety
  matters.
• Meets as needed with client(s) to proactively address security, emergency and safety
  matters
• Works closely with the Operations if applicable, to ensure the efficient, effective, and
  compliant operations of all designated Accounts
• Meets as needed with client(s) to proactively address security, emergency and safety
  matters
• May be responsible for orientation and training of Security Officers and other
  personnel.
• Plays a central role in ensuring a safe, healthy, and secure workplace
  Reviews security reports to verify post orders and client requirements have been
  satisfactorily followed
• May assist with coordinating staffing schedules.
• Acts to ensure client requirements are met while controlling labor costs
• Prepare the monthly Security Report to GM and copy Chairman for further action
• Assist all your Security Personnel’s in all matters related to their duties
• Carry out trainings and warm-ups for the hotel Security Staff
• Attend management meetings as and when they occur to give feedback on security
  matters.
• Carry out any other duties that maybe assigned to you by your superiors from time to
  time

Key Results Areas:

• Maximum security to the property, guest and staff at any time
• Good team work with your staff and the rest
  Minimal losses as a result of theft
• NIL liabilities claims to the hotel

Key Skills

·    Minimum 3–5 years’ experience in hotel or hospitality security management.

• Strong leadership and crisis management skills.
• Familiarity with modern surveillance systems and access control technologies.
• Excellent communication and conflict resolution abilities.
• First aid/CPR certification is a plus.
• Discreet, detail-oriented, and guest-focused.
• Knowledge of safety regulations and emergency procedures.

Email applications to : people@peoplebrand.co.ug