Closing on: May 5, 2025

Job Summary:

We’re looking for a forward-thinking Food & Beverages Manager to lead all F&B operations in line with our contemporary hotel concept. The ideal candidate combines operational expertise with creativity, innovation, and a keen eye for detail to drive memorable guest experiences, consistent service quality, and revenue growth across all outlets.

Key Responsibilities:

1. Operational Excellence

Oversee the day-to-day running of all F&B outlets: signature restaurant, lounge/bar, café, in-room dining, and meeting/event spaces.
Ensure smooth, consistent service aligned with the hotel’s modern aesthetic and service standards.
Monitor cleanliness, food safety, and hygiene standards across all areas.

2. Team Leadership & Development

Lead, train, and mentor a team of service and kitchen staff.
Promote a performance-driven culture with a focus on professionalism, innovation, and guest-centric service.
Manage shift planning, performance evaluations, and team development.

3. Guest Experience Management

Ensure guest satisfaction through prompt, personalized service and stylish presentation.
Handle guest complaints and feedback with a solutions-oriented approach.
Maintain high guest ratings and online reviews for F&B services.

4. Financial Oversight

Develop, monitor, and control F&B budgets and forecasts.
Optimize food, beverage, and labor costs through smart purchasing and scheduling.
Track KPIs such as average check, upsell rate, and outlet profitability.

5. Concept-Driven Innovation

Maintain alignment between F&B offerings and the hotel’s contemporary brand identity.
Collaborate with chefs and mixologists to create trend-conscious, photogenic menus.
Lead implementation of modern dining experiences: brunches, tasting menus, curated wine pairings, etc.

6. Event & Function Management

Coordinate with Sales & Events on corporate meetings, social functions, and lifestyle activations.
Ensure catering and service reflect the hotel’s design-forward, contemporary approach.

7. Systems & Inventory

Oversee inventory management and supplier relationships.
Ensure POS systems are used effectively for tracking, reporting, and forecasting.

Qualifications:

Degree or diploma in Hospitality Management or related field.
4+ years of F&B management experience, preferably in a modern hotel or lifestyle hospitality brand.
Strong leadership, interpersonal, and communication skills.
Proficiency in POS systems and Microsoft Office (knowledge of hotel PMS is a plus).
Up-to-date knowledge of food trends, wine/cocktail programs, and lifestyle dining.
Flexible, detail-oriented, and service-driven.

Preferred Attributes:

Creative flair with strong visual presentation standards.
Passionate about guest experience and delivering on modern lifestyle expectations.
Ability to work evenings, weekends, and holidays as required.